The Director's morning is not a coaching morning. It is a coordination morning. Reconcile the schedule. Build the lunch peak layout. Check the training notebook. Read last night's notes from the closer. By the time the Director gets to actual coaching, half the morning is gone.
1. Reconciling HotSchedules to the whiteboard (15 minutes).
2. Building the Day Part Layout for lunch peak (20 minutes).
3. Checking the training notebook to remember who can be on which position (10 minutes).
4. Reading and re-writing last night's notes for the morning team (15 minutes).
HotSchedules sync handles step 1 automatically. Auto Schedule replaces step 2 in 5 seconds. Training Passports replace step 3 by surfacing each Team Member's tier per position. Day Notes carry forward from one shift to the next, replacing step 4. Total morning time: roughly 5 minutes of review.
Real, from a sample of 200+ CFA® stores onboarded in the past 24 months. The savings come from removing four specific morning tasks (HotSchedules reconciliation, Day Part Layout build, training notebook check, closer note re-write); each is independently measured.
Yes. OneClick replaces the time spent ON the morning huddle's coordination work — not the huddle itself. Most Directors move from a 10-minute pre-huddle prep to a 2-minute glance at the dashboard before walking out to the floor.
Most Directors spend it coaching. The dashboard surfaces who needs coaching that day (Team Members trending below their tier, Speed Rating gaps, no-shows in the last 7 days), so the Director has a coaching agenda waiting at 7am instead of building one.
Yes, with one nuance. Each Director sees their own slice of the dashboard scoped to their shift. The Operator sees the union. The Multi-Unit tier extends this across stores.