OneClick News

How to reduce labor cost in a Chick-fil-A® | OneClick

support@OneClickApp.com (the OneClick Team) — Tue, 05 May 2026 14:00:00 GMT

Cutting hours is the obvious lever. It is also the most expensive lever to pull, because every hour you cut is risk: risk that the Drive-Thru backs up, risk that the Dining Room goes dirty, risk that a regular customer notices.

OneClick vs VSBL: What CFA Operators Are Actually Choosing in 2026

support@OneClickApp.com (the OneClick Team) — Sun, 19 Apr 2026 22:48:25 GMT

Quick answer: OneClick and VSBL are both built for Chick-fil-A® restaurants, but they've evolved in different directions. OneClick serves 620+ Operators with 70,000+ daily users and covers scheduling, checklists, training, ratings, messaging, break tracking, MooLa rewards, and infractions in a single platform. VSBL focuses on visibility, checklists, chat, and scheduling. If you're evaluating both, the decision usually comes down to platform depth, customization, and reliability, which is where we'll focus.

Director Time Recovery

support@OneClickApp.com (the OneClick Team) — Sat, 18 Apr 2026 14:00:00 GMT

The Director's morning is not a coaching morning. It is a coordination morning. Reconcile the schedule. Build the lunch peak layout. Check the training notebook. Read last night's notes from the closer. By the time the Director gets to actual coaching, half the morning is gone.

HotSchedules vs OneClick

support@OneClickApp.com (the OneClick Team) — Sat, 28 Mar 2026 14:00:00 GMT

HotSchedules is the source of truth for who is scheduled and when. OneClick is the source of truth for what they do during the shift, how well they do it, and how they progress. The two answer different questions.

Break Manager Mobile Pattern

support@OneClickApp.com (the OneClick Team) — Wed, 11 Mar 2026 14:00:00 GMT

Break compliance is one of those things that sounds simple until you are running a Tuesday lunch peak with 14 Team Members and four position rotations. Then it becomes a quiet labor risk.

Speed Rating Explained

support@OneClickApp.com (the OneClick Team) — Sat, 21 Feb 2026 14:00:00 GMT

The dirty secret of every workforce-management tool is that the ratings module gets used for a week, then abandoned. The reason is simple: rating a Team Member takes longer than the Leader has, in the moment they have to do it.

Training Passports Explained

support@OneClickApp.com (the OneClick Team) — Wed, 04 Feb 2026 14:00:00 GMT

A Training Passport is the digital record of a Team Member's progression on a position. Each position you create in OneClick has a corresponding Passport that auto-creates with the Position; the Passport contains the items that prove competence (sliders, checkmarks, signatures, photos) and the rating that gates Auto Schedule placement.

Auto Schedule vs Whiteboard

support@OneClickApp.com (the OneClick Team) — Thu, 15 Jan 2026 14:00:00 GMT

Most CFA stores still run their morning placement on a whiteboard. The whiteboard works. That is why it persists. But it costs roughly 30 minutes per Day Part per shift, and that time has to come from somewhere.

Referral

support@OneClickApp.com (the OneClick Team) — Mon, 12 Jan 2026 17:49:17 GMT

Webinar recap • Recorded October 22, 2025

Build a Culture You Can Measure

support@OneClickApp.com (the OneClick Team) — Wed, 07 Jan 2026 17:57:21 GMT

Webinar Recap

Product Updates

Kevin Allen walked attendees through recent and upcoming app enhancements, many of which were driven directly by user feedback. Highlights included: