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Download the OneClick App

Download the OneClick App

Type: How-To Module: Sign-In (bonus) Template: v0.5

At a glance

OneClick runs natively on iOS and Android, and in any modern web browser. Download the native app from the App Store or Google Play for day-to-day floor use, or bookmark the web version at https://login.oneclickapp.com for quick browser access from desktop or unmanaged devices.

Before you start

You do not need a OneClick account to download the app. You do need one to sign in after installing; see Sign In to OneClick for first-time sign-in.

Native app

Two install paths:

QR code: OneClickApp.com displays a "OneClick Login" QR code on the Download the OneClick App help page. Scan it with your phone camera; it opens the right app store for your device automatically.

Direct store link:

  • iOS: App Store, search "OneClickApp."
  • Android: Google Play, search "OneClickApp."

After install, open the app and tap Login to begin first-time sign-in.

Web version

The OneClick web app is functionally identical to the native app. Use it when any of the following apply:

  • The store iPad has not been issued yet and you need OneClick running on a personal device without an install.
  • You are working from a back-office desktop or laptop.
  • A managed device policy prevents App Store or Play Store installs.

To use the web version:

  1. Open any modern browser on the device.
  2. Navigate to https://login.oneclickapp.com.
  3. Sign in with your OneClick credentials.
  4. Bookmark the page so you do not have to retype the URL next time.

Common gotchas

The QR code scan opens an unrelated page. Scan with a camera-based QR reader, not a barcode scanner app. Modern phone cameras recognize the QR code natively without needing a third-party app.

Push notifications do not arrive in the web version. Push relies on the native app's system integration. For notification-dependent features (break alerts, infraction threshold notifications, Chat), install the native app.

Store iPads running an old OneClick build. The native app auto-updates through the App Store or Play Store, but some stores have auto-update disabled on managed devices. If the app looks out of date compared to what is documented, check for updates manually.

"Back to App" link points at a different app. If you are reading this article on the OneClickApp.com website and the Back to App link behaves unexpectedly, sign out of any non-OneClick browser session and retry. The link uses your current browser session to route correctly.

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Related articles

  • Sign In to OneClick
  • Understand OneClick Sign-In
  • Understand the Service Account

Still stuck?

Contact OneClick Support from the Chat menu, or email support@oneclickapp.com.

Can’t find it? Talk to your OSM.

Every store has a named Operator Success Manager. Reach them inside OneClick, by email, or by phone.

Open OneClick Email support