For Directors, Managers, Shift Leaders, and Trainers. Run Auto-Schedule, manage breaks, answer rating prompts, train your Team, and handle the unexpected when it shows up at 11:42am on a Saturday.
Most Leaders run these in this order. The articles below break each one down step-by-step.
One tap. The schedule turns into the morning’s placement plan. Adjustments are quick when something doesn’t fit.
The Break Manager keeps coverage tight. Take, return, swap. without yelling across the kitchen.
Speed Rating, training prompts, Passport stamps. Real coaching during the shift, not Thursday’s post-mortem.
Open these on your phone. Most Leaders never need a laptop on shift.
The shift screen, position locking, real-time changes, callouts.
12 articlesAuto Schedule, position priority, empty-position resolution.
9 articlesSpeed Rating, prompts, Passport stamps, multi-rater.
10 articlesDaily, weekly, monthly. Review, comment, reset.
8 articlesIssue infractions in the moment. Coach, don’t catch up.
7 articlesChannels for FOH, BOH, Leadership. Direct messages.
6 articlesFrom Directors and Shift Leaders running OneClick today.
If something is breaking the shift, message your Operator inside Chat. They have the OSM’s direct line. Don’t struggle alone.