Review Layout History

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At a glance

Layout History is the audit trail of changes made to today's Shifts layout. It records who added or moved team members, when layouts were reset or auto-scheduled, when layouts were copied or pasted from other times, and when layout times were created or removed. Use it to understand how the current layout arrived at its state, to spot unexpected changes, or to review how a shift was run after it closes.

Before you start

1. Any leader who can access the Shifts screen can see the Layout History for today. Write access to modify layouts follows the usual Layout Editor permission (Manager, Director, Operator by default), but viewing the audit trail is broader.
2. Layout History covers actions on the Shifts runtime (add or move team members, auto-schedule, reset, copy or paste, create or remove layout times). It does not cover changes made inside the Layout Editor to templates, positions, or data interactions. Template-level changes are not logged in this view.
3. Estimated time: under a minute for a quick glance; several minutes for a full post-shift review.

Steps

1. Open the Shifts screen.
2. Scroll to the bottom of the lineup on the right side of the screen.
3. Locate the Layout History box. The box shows the most recent entries at the top.
4. Review the entries inline. Each entry describes the change (add, move, reset, auto-schedule, copy, paste, create time, remove time) and identifies the leader who made it.
5. For a longer audit trail, press View More. The extended view shows the full Layout History for the current shift, not just the most recent entries.

6. Filter or scan by change type if you are looking for a specific pattern. The audit records cover five categories:

7. Adding or moving team members to positions (personnel changes on the layout).

8. Layout completion and assignment (when a layout is finalized with team members in position).
9. Resetting and Auto Scheduling (major layout actions; Reset clears assignments, Auto Schedule re-places based on ratings).
10. Copying and pasting layouts (pulling assignments from a previous or following time slot).
11. Creating and removing layout times (adding a layout on the fly or deleting one).
12. You should now have a clear picture of how the current layout reached its state, which leaders were involved, and what major events happened during the shift.

Video

Video coming soon.

Common gotchas

Layout History is showing changes from yesterday or an earlier shift.

Layout History is scoped to the current Shifts screen view. If you are looking at a different date, the history reflects that date. Switch back to today's Shifts to see the current history.

I cannot find who made a specific change.

Each entry identifies the leader who performed the action. If an entry appears without a clear actor, it may have come from an automated action (for example, the system completing a layout when all minimum positions are filled). System actions are flagged differently from leader actions; if you need clarity on a specific entry, submit a support ticket with the timestamp.

Layout History does not show my Layout Editor changes.

This is expected. Layout History tracks runtime changes on the Shifts screen. Template-level changes made in the Layout Editor (adding positions, renaming sections, changing data interactions) are not logged here. [VERIFY: whether a separate audit surface exists for Layout Editor changes. If no Layout Editor audit exists, changes to templates are effectively uncategorized.]

The View More link opens too much detail to scan through.

The extended view shows every logged action. For large layout changes (full shift teardown and rebuild), the trail can be long. Use browser search (Ctrl+F or Cmd+F) to find specific team member names, position names, or action types.

A team member says they were assigned a position earlier but I do not see it in history.

Layout History logs position assignments. If the history does not show them, the assignment may not have happened, or it was recorded against a different layout time. Check the layout time the team member was working, not the current one.

I want to export Layout History for a specific date.

[VERIFY: whether export to CSV or PDF is supported. If not, screenshot the View More page for the date in question. For longer trails that exceed one screen, consider reaching out to support for a backend export.]

I ran Auto Schedule and it erased the previous manual assignments. Is that logged?

Yes. Auto Schedule actions are logged as their own entry type, and the prior state can be reconstructed from earlier entries by reading history backwards (the placements before Auto Schedule are in the add/move entries that preceded the Auto Schedule entry). Resetting the layout and running Auto Schedule is a common workflow; history captures both.

Related articles

1. Understand the Layout Editor (Reference, Core slot 21)
2. Customize a Layout Template (How-To, Core slot 22)
3. Use Auto-Scheduler (How-To, bonus). Auto Schedule actions are logged in Layout History.
4. Copy and Paste Layout Assignments (How-To, bonus). Copy and Paste actions are logged in Layout History.
5. Understand the Shifts Screen (Reference, Core slot 19). Layout History box sits in the Shifts screen lineup.

Still stuck

If Layout History is not showing entries for actions you know happened, View More is not loading, or you need to reconstruct the history of a past shift, submit a support ticket and include:

1. Your store number.
2. The date and time range in question.
3. A screenshot of the Layout History box.
4. The specific actions you are trying to find.

Support typically responds within one business day.

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Pre-publish checklist status

1 caf166c2-fc1c-4133-a086-2d82ac366537 complete Seven sections filled.

2 4f662e73-ad2d-4cf0-9b5b-3e1bc8e87d15 complete Final step is a confirmation step.

3 5ba68771-f506-4193-aa46-b17430a4a76a complete No em dashes, no hedge words, permission-based role references.

4 77d10d33-836c-4cf5-8772-940c9f814af7 complete No real identifying data.

5 e69df597-0a4b-4268-b995-badd8298a186 incomplete UI verified against Production.

6 6fe41290-f0e8-4465-91e0-14d34efb5d6e incomplete VERIFY blocks on Layout Editor audit trail existence and export support.

7 bfb9f6b2-7477-40f2-a84a-0657ac308c45 incomplete Screenshots at decision points (Step 3: Layout History box in Shifts lineup; Step 5: View More extended view; Step 6: example entries for each of the five change types).

8 dda074d2-b081-4bbd-b556-f19801760e90 incomplete Related article links activated.

9 36b5520a-cebb-4089-ac37-ec4637455acb incomplete Primary search term tested (likely "layout history," "layout audit," "who moved team member").

10 9139d57b-f535-4b08-a822-8437883775c2 incomplete Reviewed by Jared and Kevin.

Source

Existing kb.oneclickapp.com Layout Editor article, Layout History section. The five change categories (add or move, layout completion, reset and auto schedule, copy and paste, create and remove layout times) come directly from the source.