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Review Layout History

Review Layout History


At a glance

Layout History is the audit trail of changes made to today's Shifts layout. It records who added or moved team members, when layouts were reset or auto-scheduled, when layouts were copied or pasted from other times, and when layout times were created or removed. Use it to understand how the current layout arrived at its state, to spot unexpected changes, or to review how a shift was run after it closes.

Before you start

  1. Any leader who can access the Shifts screen can see the Layout History for today. Write access to modify layouts follows the usual Layout Editor permission (Manager, Director, Operator by default), but viewing the audit trail is broader.
  2. Layout History covers actions on the Shifts runtime (add or move team members, auto-schedule, reset, copy or paste, create or remove layout times). It does not cover changes made inside the Layout Editor to templates, positions, or data interactions. Template-level changes are not logged in this view.
  3. Estimated time: under a minute for a quick glance; several minutes for a full post-shift review.

Steps

  1. Open the Shifts screen.
  2. Scroll to the bottom of the lineup on the right side of the screen.
  3. Locate the Layout History box. The box shows the most recent entries at the top.
  4. Review the entries inline. Each entry describes the change (add, move, reset, auto-schedule, copy, paste, create time, remove time) and identifies the leader who made it.
  5. For a longer audit trail, press View More. The extended view shows the full Layout History for the current shift, not just the most recent entries.
  6. Filter or scan by change type if you are looking for a specific pattern. The audit records cover five categories:

  7. Adding or moving team members to positions (personnel changes on the layout).

  8. Layout completion and assignment (when a layout is finalized with team members in position).
  9. Resetting and Auto Scheduling (major layout actions; Reset clears assignments, Auto Schedule re-places based on ratings).
  10. Copying and pasting layouts (pulling assignments from a previous or following time slot).
  11. Creating and removing layout times (adding a layout on the fly or deleting one).
  12. You should now have a clear picture of how the current layout reached its state, which leaders were involved, and what major events happened during the shift.

Video

Video coming soon.

Common gotchas

Layout History is showing changes from yesterday or an earlier shift.

Layout History is scoped to the current Shifts screen view. If you are looking at a different date, the history reflects that date. Switch back to today's Shifts to see the current history.

I cannot find who made a specific change.

Each entry identifies the leader who performed the action. If an entry appears without a clear actor, it may have come from an automated action (for example, the system completing a layout when all minimum positions are filled). System actions are flagged differently from leader actions; if you need clarity on a specific entry, submit a support ticket with the timestamp.

Layout History does not show my Layout Editor changes.

This is expected. Layout History tracks runtime changes on the Shifts screen. Template-level changes made in the Layout Editor (adding positions, renaming sections, changing data interactions) are not logged here.

The View More link opens too much detail to scan through.

The extended view shows every logged action. For large layout changes (full shift teardown and rebuild), the trail can be long. Use browser search (Ctrl+F or Cmd+F) to find specific team member names, position names, or action types.

A team member says they were assigned a position earlier but I do not see it in history.

Layout History logs position assignments. If the history does not show them, the assignment may not have happened, or it was recorded against a different layout time. Check the layout time the team member was working, not the current one.

I want to export Layout History for a specific date.

I ran Auto Schedule and it erased the previous manual assignments. Is that logged?

Yes. Auto Schedule actions are logged as their own entry type, and the prior state can be reconstructed from earlier entries by reading history backwards (the placements before Auto Schedule are in the add/move entries that preceded the Auto Schedule entry). Resetting the layout and running Auto Schedule is a common workflow; history captures both.

Related articles

  1. Understand the Layout Editor (Reference, Core slot 21)
  2. Customize a Layout Template (How-To, Core slot 22)
  3. Use Auto-Scheduler (How-To, bonus). Auto Schedule actions are logged in Layout History.
  4. Copy and Paste Layout Assignments (How-To, bonus). Copy and Paste actions are logged in Layout History.
  5. Understand the Shifts Screen (Reference, Core slot 19). Layout History box sits in the Shifts screen lineup.

Still stuck

If Layout History is not showing entries for actions you know happened, View More is not loading, or you need to reconstruct the history of a past shift, submit a support ticket and include:

  1. Your store number.
  2. The date and time range in question.
  3. A screenshot of the Layout History box.
  4. The specific actions you are trying to find.

Support typically responds within one business day.

Can’t find it? Talk to your OSM.

Every store has a named Operator Success Manager. Reach them inside OneClick, by email, or by phone.

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