Turn Off Email Notifications for a Checklist

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At a glance

This article shows you how to turn off email notifications for a specific checklist. You can disable completion notifications (sent when the checklist is finished), incomplete notifications (sent when the checklist is missed), or both. The change takes effect immediately for future events.

Before you start

1. You need a role with the Manage Checklists permission.
2. Identify which checklist is generating the notifications and which type you want to turn off (completion, incomplete, or both).
3. Confirm no one else is editing checklists at the same time, since concurrent edits can overwrite each other.
4. Estimated time: one to two minutes.

Steps

1. Select Checklists from the left navigation menu, then tap Manage Checklists at the top of the screen.
2. Find the checklist in the Active Definitions list and click the expand arrow to open it.
3. Scroll down past Manage Repeat Rules and Require Permissions to find the two notification sections: Checklist Complete notifications and Checklist incomplete notifications.
4. Uncheck the Enable email notifications box in whichever section you want to silence. To turn off both, uncheck both boxes.
5. Click Save at the top of the expanded checklist.
6. You should now receive no further email notifications for the notification types you disabled. Notifications that were already queued before you saved may still arrive.

Video

Video coming soon.

Common gotchas

I unchecked the box but emails are still arriving.

Each checklist has its own notification settings. If you receive notifications from multiple checklists, turning off one will stop only that checklist's emails. Repeat the steps above for each checklist whose notifications you want to silence.

I want to stop all OneClick emails, not just one checklist's emails.

Per-checklist notification settings only control notifications for that specific checklist. To change which OneClick emails you receive across the board (checklist notifications, system emails, and others), see Configure Notification Settings, which covers per-user notification routing across all categories.

I turned off notifications but my colleague is still getting them.

Notification settings can be configured to send to specific people at the store. If a colleague is still receiving emails after you turned off the checkbox, it is likely that they have a separate notification routing configured or their user-level settings include this checklist's events. Have them follow the steps above on their own login, or contact support for help auditing who receives notifications.

I do not remember which checklist is sending the annoying emails.

Check the email itself. OneClick notification emails include the checklist name in the subject line or body. Use that name to find the right checklist in Manage Checklists.

Related articles

1. Edit a Checklist (How-To Guides)
2. Configure Notification Settings (How-To Guides)
3. Create a Checklist (How-To Guides)
4. Why a Checklist Is Not Appearing (Troubleshooting)

Still stuck

If emails keep arriving after following the steps, submit a support ticket and include the following:

1. Your store number.
2. The name of the checklist you disabled notifications on.
3. A copy or screenshot of a recent notification email so the team can trace the sender.
4. The date you turned off notifications.

Support typically responds within one business day.

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Pre-publish checklist status

45 9f67c34d-9594-427b-9c3d-26bd86d419c6 complete All seven sections filled.

46 1a16afa0-c6ff-4d5b-9ce3-2ecb6c190749 complete Final step is a confirmation step.

47 ee9b0768-d6fd-45da-ab83-253b16640223 complete No em dashes.

48 8b9529a8-e8a7-4fa5-94f0-e68556119ec9 complete No hedge words.

49 37638f84-af59-4ed4-89d2-573fab4b2196 complete Role references are permission-based, not role-name-based.

50 e7bdf8fa-bc0c-4b99-a959-da77d4b1da79 complete Step count within the seven-step guidance.

51 984d5b25-6b43-42a5-81ad-03474ece9af0 complete Navigation path verified against a real store on Alpha.

52 1fe789fb-7c23-41ce-b944-dd66a2ad9619 complete No real store numbers or names in body or metadata (April 24 privacy pass).

53 3330ad9d-8fa2-430a-b195-6b48a7cacd4e complete User-level notification ref resolved to Configure Notification Settings (Turn 60).

54 18055668-f4b1-474c-bf50-3c0f889301e7 incomplete UI verified against Production before publishing.

55 34efd874-6aa5-4e68-b2cf-ef34307bc6ee incomplete Screenshots to be inserted at decision points (Step 3: the two notification sections in the expanded checklist, Step 4: the Enable email notifications checkbox).

56 6c0114fb-9da1-4439-b6ca-47ee103e7bea incomplete Reviewed by Jared for length (is the template too heavy for a two-minute task?).

57 8a0414ed-9e89-47cf-8a91-57672c78d25b incomplete Reviewed by Kevin.

Source of content

Gotchas are drawn from the HubSpot customization ticket pull on April 23, 2026, where multiple tickets explicitly asked about turning off checklist notifications. Representative subjects: "I do not know how to turn off notifications for a checklist," "I want to be able to turn off notifications for a checklist as these emails keeping coming in," and "I'm still receiving email notifications from site operations." The UI details are drawn from Checklist Manager screenshots of an example store on Alpha.