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600+ stores. Tens of thousands of Team Members. One operating playbook.

OneClick runs in roughly one in five stand-alone Chick-fil-A® stores nationwide. Below are five Operators who agreed to let us tell their story in their own words.

OneClick
ID

Igor Danilyuk

Director of Operations · Chick-fil-A® Woburn, MA
High-volumeNortheast Operator
4 yrson OneClick
The structure it gives us is what keeps the day and the team organized.
MS

Megan Smith

Executive Director · Chick-fil-A® Monkey Junction (Wilmington, NC)
2 hrs/dayDirector time recovered
8 yrson OneClick
Our Leaders used to spend 30 minutes every morning on the whiteboard. Now the morning is done before they walk in.
AW

Amos Warren

Director of People · Chick-fil-A® McDonough, GA (Jesse Gilchrist, multi-unit)
2 storesone playbook across both
3 yrson OneClick
OneClick gave both stores the same operating playbook. The Leaders finally see the same picture.
DT

David Thanepohn

Executive Director · Chick-fil-A® Rincon, GA
8.6%labor reduction in 90 days
5 yrson OneClick
I stopped guessing on labor. The variance signal told me where the leak was.
KL

Krystina Lacek

Training Director · Chick-fil-A® Cranberry & Wexford (PA)
14training positions configured
200+Team Members on OneClick
Training used to live in a notebook. Now it lives on the phone in their apron, and I can see who is actually progressing.

Frequently asked questions about OneClick customers.

How many Chick-fil-A® stores use OneClick?

Roughly 600+ stores nationwide as of 2026, including stand-alone, mall, and Drive-Thru-only formats. We do not sell to non-CFA® restaurants by design.

What labor savings do OneClick customers typically see?

Most stores see 4-8% labor optimization in the first 90 days, depending on how disciplined the store was about position placement before OneClick. The savings come from fixing placement (which ratings drive) rather than cutting hours.

How long until I see ROI from OneClick?

Most Operators report payback within the first 60 days from Director time recovery alone (1-2 hours per day per Director). The labor optimization layer compounds on top of that, typically becoming visible at the 30-day pilot review.

What size store does OneClick work best for?

OneClick is built for stand-alone Chick-fil-A® stores from $4M to $12M+ AUV. The Mall and Drive-Thru-only formats also work, with adjusted Day Part Layouts. Multi-Unit Operators get cross-store reporting in the Multi-Unit tier.

Can I talk to a current OneClick customer before signing?

Yes. Tell us your store size and region during the demo and we will connect you with a current Operator running a similar store. Most reference calls take 15-20 minutes; Operators are usually willing to share specifics that we do not publish.

See OneClick on your store.

Twenty-minute demo, run by the OneClick team. We will use your real operating context.

Book a demo See pricing