Build the schedule
Create, copy, revise, and organize shifts in one operating workspace.
Scheduling is coming home
Everything you use HotSchedules for.Built into OneClick.
OneClick Q will be fully capable of replacing HotSchedules before January 1, 2027, bringing scheduling, labor intelligence, and leader-guided assistance into the operating system your restaurant already uses.
You do not have to replace HotSchedules. Q works either way. Keep HotSchedules and OneClick keeps syncing with it, or move scheduling into OneClick when you are ready. The timing is yours.
Already being piloted by a limited number of OneClick customers.
Request pilot access
Full replacement capability
Targeted before January 1, 2027
One schedule. One system.
01Build02Staff03Adjust04DecideReplacement coverage
The complete scheduling job, without a second operating system.
We are bringing the workflows restaurant leaders rely on into a single schedule and a single source of truth.
Reuse what works
Apply layouts, dayparts, recurring patterns, and reusable shift structures.
Assign the right people
Match employees to open shifts using availability, role, and qualification context.
See coverage clearly
Understand labor-plan needs, gaps, and demand before the schedule is published.
Handle change
Manage open shifts, assignments, revisions, and the decisions after the first draft.
Work with Q
Ask for explanations and recommendations while keeping every decision with the restaurant leader.
Release timing and transition details will be communicated as capabilities move from development into customer availability.
A closer look at Q
A few details that help leaders plan the week and run the shift. Meet Q and explore its scheduling, coverage, and training features.
See shifts and availability together.
Keep each person’s availability in view while you build the week.
Know where the plan needs attention.
Compare scheduled hours with your labor plan. Q points out differences for you to review.
Ask Q. Understand the plan.
Ask about scheduled hours and the labor plan. Q explains the totals and highlights where a leader should review coverage.
Screenshots from Q’s test workspace. Pilot features and screens may change.
One underlying schedule
Start where the leader's question starts.
These are different perspectives on one schedule, not separate scheduling systems.
Employee-first
Balance availability, qualifications, restrictions, and existing hours.
Shift and daypart-first
Build the coverage structure, then staff it.
Position-first
Plan every role, station, and job that must be covered.
Need-first
Respond to training, readiness, ratings, and operational needs.
Demand-first
Compare forecast, labor plan, coverage, gaps, and tradeoffs.
Q can explain a gap, suggest an assignment, surface a training opportunity, or help compare labor tradeoffs.It does not become the manager.
Intelligence with boundaries
Q suggests. Leaders decide.
Q works across the schedule rather than creating a separate AI scheduler. It can help leaders understand what is happening and prepare the next action, while publishing, assignment, material change, and sensitive decisions remain with authorized people.
Our security promise
Protecting customer data is an architectural requirement.
Restaurant scheduling can involve employee information, operating performance, forecasts, training signals, and proprietary business context. OneClick intentionally designs Q to protect Chick-fil-A® information and every other customer's data.
Customer boundaries
A shared technology platform never means shared customer data.
Least privilege
Q follows OneClick roles, store access, permissions, and approved workflows.
Data minimization
Only information needed for an approved task should be sent for model processing.
Controlled access
Q uses specific product capabilities, not unrestricted database access.
Operational accountability
Centralized configuration and usage records support verification and review.
Fail closed
If identity, permissions, or an approved source is unavailable, Q limits or refuses the operation.
How Q uses AI
Gemini intelligence. Vertex AI governance. OneClick control.
OneClick Q
Applies product permissions, customer boundaries, approved tools, and restaurant context.
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Vertex AI
Provides the governed Google Cloud path, identity, configuration, and operational visibility.
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Gemini
Helps Q understand, reason, communicate, and form a recommendation.
Clear distinction: OneClick Q independently uses Gemini through Vertex AI. It is not integrated with Chick-fil-A®'s Gemini Enterprise rollout and does not imply Chick-fil-A® endorsement, corporate approval, corporate-system access, or data sharing. Any future integration would require separate authorization, security review, and technical verification.
Limited customer pilot
Help shape the future of scheduling in OneClick.
OneClick Q Scheduling is already being piloted by a limited number of OneClick customers. We are opening a small number of additional pilot spaces for stores ready to test real scheduling workflows and provide direct feedback.
Required for every pilot store: Your restaurant must upload its sales history in OneClick V4 before pilot onboarding can begin. This gives Q the historical operating context needed for labor planning, demand, and coverage intelligence.
Your request is in.
Our team will review your pilot readiness and contact you with next steps, including the OneClick V4 sales-history requirement.
Our team will review your pilot readiness and contact you with next steps, including the OneClick V4 sales-history requirement.
The path forward
OneClick is bringing scheduling home.
We will share capability availability, readiness guidance, and transition steps as we approach full HotSchedules replacement capability before January 1, 2027.
Follow OneClick updates as scheduling capabilities become available.
Review the workflows and information your leaders use today.
Move with a clear plan, documented readiness, and OneClick support.
Straight answers
What customers should know.
Is OneClick Q integrated with Chick-fil-A®'s Gemini Enterprise rollout?
No. OneClick independently uses Gemini through Vertex AI in its own Google Cloud architecture. We do not claim Chick-fil-A® endorsement, approval, or corporate integration.
Does using Gemini mean customer data is shared across customers or with Chick-fil-A® corporate?
No. Shared technology does not mean shared data. OneClick customer and store boundaries remain in force. Any new customer-specific or corporate data connection would require explicit authorization and review.
Will Q make scheduling decisions for restaurant leaders?
No. Q can analyze, explain, and recommend. Authorized leaders remain responsible for publishing schedules, assigning people, and approving material changes.
When will OneClick Q be ready to replace HotSchedules?
OneClick is targeting full replacement capability before January 1, 2027. We will communicate release availability and transition guidance as each capability becomes customer-ready.
References to HotSchedules and Gemini Enterprise are provided for factual comparison and context. OneClick does not claim endorsement, partnership, or integration with those products or with Chick-fil-A® corporate systems.