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What's new at OneClick.

Releases, announcements, and updates from the team building OneClick for Chick-fil-A® Operators.

Hands in a navy apron holding a smartphone with a break-timing widget

Break Manager Mobile Pattern

Break compliance is one of those things that sounds simple until you are running a Tuesday lunch peak with 14 Team Members and four position rotations. Then it becomes a quiet ...

March 11, 2026
Mobile phone with a star rating bursting outward

Speed Rating Explained

The dirty secret of every workforce-management tool is that the ratings module gets used for a week, then abandoned. The reason is simple: rating a Team Member takes longer than ...

February 21, 2026
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Training Passports Explained

A Training Passport is the digital record of a Team Member's progression on a position. Each position you create in OneClick has a corresponding Passport that auto-creates with ...

February 4, 2026
Split composition: chaotic whiteboard vs clean digital schedule

Auto Schedule vs Whiteboard

Most CFA stores still run their morning placement on a whiteboard. The whiteboard works. That is why it persists. But it costs roughly 30 minutes per Day Part per shift, and that ...

January 15, 2026
Referral Webinar

Referral

Webinar recap • Recorded October 22, 2025

January 12, 2026
Build a Culture You Can Measure Webinar

Build a Culture You Can Measure

Webinar Recap Product Updates Kevin Allen walked attendees through recent and upcoming app enhancements, many of which were driven directly by user feedback. Highlights included:

January 7, 2026
Stylized eye composed of dashboard tiles and data fragments

What is Operational Intelligence

Operational Intelligence is the system that turns the chaos of running a store into a measurable, repeatable, learnable operation. It sits above scheduling, training, and ...

December 22, 2025
Wooden desk with paper calendar, iPad showing dashboard, coffee mug, and pen

First 90 Days on OneClick

The 90-day arc is roughly the same across the 200+ stores we have onboarded in the past three years. Here is the timeline.

December 5, 2025
Celebrate 2025, Discover What’s Next, and Win Big OneClickApp

Celebrate 2025, Discover What’s Next, and Win Big

Yesterday we wrapped up our Holiday Bingo webinar, a fun end-of-year way to look back at everything launched in 2025, share a sneak peek of what is coming in 2026, and make a ...

November 10, 2025

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