Releases, announcements, and updates from the team building OneClick for Chick-fil-A® Operators.
Labor is one of the largest controllable costs in a quick service restaurant, and the instinct when it runs hot is to cut hours. That instinct is usually wrong. Most labor cost ...
Short answer first: there is no single best workforce management platform for every quick service restaurant. The right choice depends on what kind of operation you run. ...
Every Chick-fil-A® leader knows the difference between a schedule that is full and a shift that is covered. Full means the slots have names in them. Covered means the right people ...
Scheduling a Chick-fil-A® restaurant is its own discipline. These are the highest-volume stores in quick service, staffed heavily with students and part-time Team Members, closed ...
This ranking belongs to the Chick-fil-A Operators who put OneClick in their stores.
Cutting hours is the obvious lever. It is also the most expensive lever to pull, because every hour you cut is risk: risk that the Drive-Thru backs up, risk that the Dining Room ...
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Quick answer: OneClick and VSBL are both built for Chick-fil-A® restaurants, but they've evolved in different directions. OneClick serves 620+ Operators with 70,000+ daily users ...
The Director's morning is not a coaching morning. It is a coordination morning. Reconcile the schedule. Build the lunch peak layout. Check the training notebook. Read last night's ...
HotSchedules is the source of truth for who is scheduled and when. OneClick is the source of truth for what they do during the shift, how well they do it, and how they progress. ...
Break compliance is one of those things that sounds simple until you are running a Tuesday lunch peak with 14 Team Members and four position rotations. Then it becomes a quiet ...
The dirty secret of every workforce-management tool is that the ratings module gets used for a week, then abandoned. The reason is simple: rating a Team Member takes longer than ...
A Training Passport is the digital record of a Team Member's progression on a position. Each position you create in OneClick has a corresponding Passport that auto-creates with ...
Most CFA stores still run their morning placement on a whiteboard. The whiteboard works. That is why it persists. But it costs roughly 30 minutes per Day Part per shift, and that ...
Webinar
Webinar recap • Recorded October 22, 2025
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Webinar
Webinar Recap Product Updates Kevin Allen walked attendees through recent and upcoming app enhancements, many of which were driven directly by user feedback. Highlights included:
Operational Intelligence is the system that turns the chaos of running a store into a measurable, repeatable, learnable operation. It sits above scheduling, training, and ...
The 90-day arc is roughly the same across the 200+ stores we have onboarded in the past three years. Here is the timeline.
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Yesterday we wrapped up our Holiday Bingo webinar, a fun end-of-year way to look back at everything launched in 2025, share a sneak peek of what is coming in 2026, and make a ...
Most multi-unit Operators start with a single great store and assume the second store will run the same way. It does not. The cultural lift, the Director hire, the layout ...
Webinar
Webinar recap • Recorded October 22, 2025
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Running a Chick-fil-A® restaurant is rewarding, but every leader knows the hidden costs that quietly eat away at margins. Time lost to inefficient scheduling. Hours wasted chasing ...
OneClickApp
For Chick-fil-A® leaders, two challenges surface again and again: high turnover and the constant pressure to run shifts more efficiently. Both issues drain time, money, and energy ...
Webinar
From Whiteboards to Shift Strength: How a Chick-fil-A Operator Doubled Sales with OneClick
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Running a Chick-fil-A® restaurant is one of the most rewarding jobs in food service—but it’s also one of the most complex. Every shift requires balancing schedules, training, food ...
Webinar
Thank you to everyone who joined us for our Gamification Webinar on August 27th! We had such a great time showing how a little bit of fun can go a long way in boosting team ...
Management
As the back-to-school season kicks into gear, there’s no better time to set your business up for success. At OneClick, we’re celebrating the return to routine, structure, and ...
Webinar
From pen-and-paper chaos to streamlined operations — OneClick is redefining how leaders train, schedule, and empower their teams. The Struggle: Inconsistent Training and Scattered ...
Introduction – Why Work Should Feel Like Play Let’s be honest — if using workplace tools feels like a chore, no one’s going to be excited about it. But what if it felt like a ...
Elevate Women's Conference Amelia Island, FL – September 14–17, 2025 This year, OneClick had the honor of sponsoring and participating in the Elevate Women’s Leadership ...
Webinar
OneClick Updates New multi-language checklist feature, allowing English checklists to be read in Spanish for bilingual teams. Community & Recognition: Celebration of Certified ...
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Thank you to everyone who participated in our Touch Screen Monitor Giveaway!
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The OneClick April webinar was a great time to review the recent release, give tips and tricks, and listen to our guest speaker, David Thanepohn. We are very excited for the ...
training
The OneClick Webinar is a great time to get updates on the features and upcoming releases with the app. Today, we discussed some of the new items with yesterdays 4.3.7 release, ...
checklists
We are dedicated to enhancing the quality and experience of OneClick. This update includes improvements to our Task Management and Chat as well as a new Vendor List feature. New ...
Webinar
Our February webinar was our first launch of the monthly series where we can provide updates, tech tips, and let you meet some of our key customers. Thank you to those who ...
OneClickApp
Our latest OneClick webinar introduced exciting new features and improvements designed to streamline your operations. Here’s a quick overview of what was covered: OneClick ...
OneClickApp
We’re thrilled to introduce Wasatch 4.3.0, a game-changing update packed with smarter tools, a sleek new design, and features inspired by your feedback through our Your Voice ...
OneClickApp
Don’t take it from us, listen to Andrew Allman, successful Multi-Unit Operator: Watch Video Here From November 25 to December 31, we’re pulling out all the stops with our most ...
We've updated our blog. The video originally embedded here will be re-attached soon.
We've updated our blog. The video originally embedded here will be re-attached soon.
New Feature Releases
We are thrilled to announce not only the upcoming release of WasteNot, our latest feature designed to streamline waste management and optimize cost savings, but also the debut of ...
Webinar
We were thrilled to have so many of you join us for the WasteNot webinar! It was an exciting opportunity to showcase WasteNot in action, gather your valuable feedback, and answer ...
This Special Offer For Current Customers Ended On May 31, 2024 Dear valued customers and potential customers,
Webinar
You will be thrilled to hear the wisdom and proven high-impact strategies that Lance Reed, Operator, and Operating Partner, Tatum Wilson, of the West Jackson Avenue - Oxford, MS. ...
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Webinar
Webinar Replay - Announcing product updates, including:
OneClickApp Empowers 1 in 10 Chick-fil-A® Locations with a Revolutionary Employee Management Application.
A message from OneClick's CEO & Co-Founder, Michael Alvarez: It's been quite a ride since Jan and James Finlinson first approached me three years ago to help validate the ...
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Webinar
This is Mike Alvarez, CEO of OneClick. Please join me and the OneClick Executive & Development teams for this exciting event. Your voice matters!
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Webinar
You will not want to miss watching this pre-recorded webinar. Bob Boynton, Lead Director at Chick-fil-A® Worcester, was one of our early adopters. He has used OneClick ...
Webinar
Hi. This is Michael Alvarez, CEO of OneClick. Scroll to the bottom of the page to request your free webinar bonus downloads. In working with other Chick-fil-A® Operators, one of ...
You are not going to believe how many new major features have been released. So many of you have been begging for these for a very long time and they are finally here!
Hi there. This is Mike Alvarez, CEO and one of the Founders of OneClick. I spent some time this morning organizing as many messages as I could find that have come in over the ...
Refer A New Chick-fil-A® Restaurant & Receive A $100 Amazon Gift Card This is available for anyone who wants to participate. You don't even have to be a current employee of a ...
This Webinar for Chick-fil-A® leaders was pre-recorded and is now available here on video. Topics covered: Learn to love setups! Breaks managed by computers Enable comprehensive ...
About: A discussion on best practices and tangible actions that Chick-fil-A® leaders can take to implement training programs that boost customer satisfaction, foster team member ...
Topics Discussed: Our efforts in the development department over the last month A brief intro to the software for new users Simple ways to get started with the Rotating Buddies ...
If you are a current Chick-fil-A® customer of OneClickApp please check your email for additional information on how to join this private zoom meeting. If you don't see it please ...
ONECLICKAPP.COM TESTIMONIAL KEVIN JOHNSON DIR. TALENT DEVELOPMENT CHICK-FIL-A® TANASBOURNE #03489 "We can actually focus on more areas of the business. We don't have to spend 2-3 ...
SUMMARY OneClickApp offers advanced break management, tracking and reporting capabilities including: Labor law compliance made easier by tracking multiple breaks: Break options ...
Three Years In Business. ZERO CANCELLATIONS! It is my honor to have been asked to become a partner and the CEO of OneClickApp. This incredible software, first created by James ...
OneClickApp is the #1 app for shift & training management that is solely focused on Chick-fil-A® stores. This video explains, in detail, how to use the software, take ...
We have some big news this week as we just unleashed some helpful updates to the OneClickApp and Hotschedules integrations! Version 2.16.0 Changes New - ‘Memos’ or ‘Schedule ...
New Features Release Notes: Version 2.15 New - Team Member Schedule view. Each team member can see their upcoming schedule on their profile page. New - Tabs in profile view. ...
The phone won’t stop ringing. 3 upset guests are waiting to talk to you. 4 Team Members called in sick (again). The lunch rush seems busier than ever. 5 Team Members still need to ...
As of March/8/2021: OneClickApp.com Now Serves Over 3,400 Chick-fil-A® Employees Responsible For $200+ Million In Annual Food Sales This is a huge milestone and we want to express ...
If you haven't heard the story about how OneClickApp was started by a teenager while working at a Chick-fil-A®, this is a must read! James Finlinson has a passion for people and ...
This is a common request that we get from Chick-fil-A® Directors and Shift Managers from around the country, which I think is important to share. "My operator reached out to your ...
TESTIMONIAL “We Run A $9 Million Chick-fil-A® On OneClickApp.com” Jessica Lainheart - General Manager - Chick-fil-A® of Ammon, Idaho #02789. QUICK VIDEO DEMO OF JUST THE CORE ...
A 20-minute demo, run by the OneClick team.